erms of Service

Last Updated: 22/07/2026

Welcome to Sleepless Studio. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

Sleepless Studio creates fan-made products inspired by anime, games, and VTubers. Unless explicitly stated, our products are unofficial and are not affiliated with, endorsed by, or sponsored by any original creators, agencies, or copyright holders.

We reserve the right to update or modify these Terms at any time. Changes take effect once published on this page.

2. Orders

By placing an order, you confirm that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorised transactions, or pricing or inventory errors.

3. Pricing & Payment

All prices are listed in the currency shown at checkout.

Payment is required in full before an order enters production or is shipped. Prices and product availability are subject to change without notice.

4. Shipping

Processing times, estimated shipping dates, and delivery information are provided on each product page.

Once your order has been shipped, you will receive tracking information where available.

Sleepless Studio is not responsible for delays caused by postal services, customs clearance, weather, or other circumstances beyond our control.

Customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country.

5. Returns & Refunds

Please refer to our Shipping & Returns Policy for complete information regarding returns, exchanges, replacements, and refunds.

6. Product Information

We strive to display our products as accurately as possible. However, colours and finishes may vary slightly due to monitor settings, lighting conditions, and the manufacturing process, particularly for handcrafted products.

7. Intellectual Property

All artwork, graphics, product designs, photographs, logos, and website content created by Sleepless Studio are protected by copyright and may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

The original characters, names, logos, and trademarks that inspire our fan-made products remain the property of their respective owners.

8. Limitation of Liability

To the fullest extent permitted by law, Sleepless Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Contact

If you have any questions regarding these Terms of Service, please contact us through our contact page or by email.

Thank you for supporting Sleepless Studio!